Corporate Charter
- We will develop and provide socially useful and highly reliable products and services, giving due consideration to quality, safety, and the protection of customer information, in order to gain customer satisfaction and trust.
- We will take on the challenge of creative technological development, pioneer new businesses, and contribute to a prosperous future.
- We will engage in fair, transparent, and free competition and fair transactions, and maintain healthy and proper relationships with political and administrative bodies.
- We will communicate with various stakeholders, including shareholders, customers, investors, business partners, and employees, and will proactively, fairly, and promptly disclose corporate information to enhance the transparency of our corporate activities.
- We respect the diversity, personality, and individuality of our employees, and strive to create a safe, lively, and comfortable working environment.
- Addressing environmental issues is a common challenge for all of humanity, and we will reduce the burden on the global environment and contribute to creating a sustainable society.
- As a good corporate citizen, we will actively engage in social contribution activities such as research, education, environmental conservation, and community service, and will resolutely confront anti-social forces and organizations.
- In our international business activities, we will not only comply with global rules and local laws, but also respect local cultures and customs and contribute to their development.
- Top management recognizes that it is their role to realize the spirit of this Charter, and will take the lead in setting an example, thoroughly implementing it within the company, and disseminating it to group companies and business partners. They will also constantly listen to opinions both inside and outside the company, develop effective governance, and strive to thoroughly implement corporate ethics.
- We seek to earn the satisfication and trust of our customers by developing and providing products and services that are highly reliable and beneficial to society. To accomplish this, we give due consideration to quality, safety, and the need to protect the information of our customers.
- We aim to push the creative bounds of technical development and cultivate new businesses that contribute to the future affluence of society.
- We practice fair, transparent, and free competition, conduct business in a manner that is appropriate, and strive to maintain a healthy and normal relationship with the government and authorities.
- We communicate with shareholders as well as our stakeholders, including customers, investors, business partners, and employees, in an effort to actively, fairly, and promptly disclose corporate information and enhance the transparency of our corporate activities.
- We respect the diversity of our employees, their individuality and characteristics, and make every effort to create a work environment that is safe and comfortable.
- As human beings we must all fulfill our common duty to tackle environmental problems. Meiko Group strives to minimize the burden placed on the global environment as we work to help create a sustainable society.
- As a model corporate citizen, we give back to society through research, education, contributions to environmental protection and community service, and by standing up to anti-social forces and organizations.
- In our international business activities we not only conform to global rules and regional rules, but also respect local cultures and conventions and contribute their development.
- Our executives recognize that their role is to embody the spirit of this Charter, lead by example, and make all employees, group companies, and business partners aware of its principles. Additionally, we constantly monitor opinions from both inside and outside the company, construct an effective form of governance, and constantly uphold corporate ethics.
Our Code of Conduct
Customer satisfaction and
Trust from stakeholders
- Management that puts customer satisfaction first
- The Meiko Group's management practices place customer satisfaction first in all aspects of its business operations.
- Providing high-quality, safe and reliable products and services
- We will always provide products and services that meet customer expectations and requests and that satisfy them. We will also continually formulate and review our quality policy and the various regulations for evaluating products and services in order to further improve the safety, reliability, and quality of our products and services.
- Responding to customer complaints and requests
- We respond honestly and sincerely to all complaints and requests from customers, share them with the Meiko Group, and use them to develop and improve our products and services. Furthermore, if we receive information related to the safety of our products or services, we will promptly report it to the Quality Assurance Division at our Group Headquarters, and if deemed necessary, we will appoint the Director in charge of Quality Assurance as the person in charge of product safety to investigate the cause and disclose the necessary information to customers and related organizations in a timely and easy-to-understand manner.
- Trust from stakeholders
- To create corporate value, we strive to conduct sound and transparent corporate activities and management, and aim to remain a company that is trusted by customers, shareholders, investors, local communities, etc. Furthermore, to gain correct understanding and trust, we disclose corporate information such as management policies and financial data in a timely and appropriate manner.
Taking on the challenge of creative technological development
- Improving cutting-edge technological capabilities
- We will constantly advance research and development, striving to develop and improve cutting-edge technological capabilities that can respond appropriately to changes in the technological environment.
- Taking on difficult challenges
- We regard all challenges we face in our business activities as opportunities for growth for both the business and each individual, and we will tackle even difficult challenges with enthusiasm, diligently studying and resolving problems every day.
- Intellectual Property Protection
- We will comply with patent law, copyright law, and other laws and regulations related to intellectual property rights, and will endeavor to properly maintain and manage intellectual property acquired through technological development, etc., and to ensure that it is not infringed by others. Similarly, we will respect the intellectual property held by others and will not intentionally infringe on it or contribute to or be complicit in any infringement.
Fair, transparent and free competition
- Fair trading
- We will always maintain transparent relationships with our business partners, comply with all applicable laws and regulations, and conduct fair transactions in accordance with sound business practices and accepted social standards. In our relationships with other companies in the same industry, we will not engage in any conduct that impedes fair and free competition or any activity that could be suspected of impeding such conduct.
- Transactions with suppliers
- We will always maintain fairness in our purchasing activities, maximize the profits of the Meiko Group, and strive to gain a high level of trust from our suppliers. We will conduct honest transactions in accordance with applicable laws and contracts, treat suppliers on an equal footing, make selections based on rational judgment, and not accept personal gain or favors, nor let personal feelings get in the way of our decisions.
- Handling entertainment and gifts
- In order to maintain healthy relationships with business partners, such as suppliers, we will not provide or accept personal benefits related to work, such as entertainment or gifts that deviate from the bounds of social common sense, such as for ceremonial occasions. We will also endeavor to thoroughly inform our business partners of this purpose.
- Prohibition of insider trading
- We will not trade stocks or securities based on material non-public company information, nor will we encourage others (family members, friends, customers or other employees) to do so.
- Proper management and use of company assets
- We strive to improve business performance and profits by making the most of tangible assets and intangible assets such as intellectual property. To that end, we will properly preserve and manage the Group's assets (including tangible and intangible assets, computers, and networks) and strive to use them for the purpose of improving our business and fulfilling our social responsibilities. We will not use them for personal purposes or anything other than our original business.
- Appropriate accounting practices
- All accounting procedures, including accounting books and financial records, will be carried out fairly and honestly. Not only executives and employees in charge of accounting and finance, but all employees will also comply with the relevant laws and regulations related to their own work, to avoid misleading or creating false records.
Management of company information and assets
- Providing fair and appropriate information
- In our sales activities and in responding to inquiries and services, we will comply with all applicable laws and regulations, and will not use any representations or expressions that are contrary to the facts regarding the quality, performance, or specifications of our products or services, or expressions that may cause misunderstanding to customers.
- Handling of information
- We will handle information with the utmost care in accordance with our information security policy. In order to protect customer information and information assets held by our company from threats such as unauthorized access, disasters, and crime, we will implement measures to strengthen security and raise awareness of information security among our executives and employees.
- Management of confidential information
- We will properly manage the company's confidential information, including that relating to management, technological development, product development, etc. We will not use such information for purposes other than those intended or disclose it to third parties without the company's permission, not only while employed but also after leaving the company.
In addition, we will not engage in conversations or check documents that could lead to the leakage of information in places where large numbers of people gather, such as public transportation or restaurants. - Protection of Personal Information
- We respect the privacy of individuals, including customers, employees of business partners, and group executives and employees. We also collect, use, and manage personal information appropriately. We will not use personal information for purposes other than those intended or disclose it to third parties without the individual's consent.
- Media relations and public statements
- Official information and disclosures will be provided to newspapers, magazines, television, radio, the Internet, and securities analysts only through appropriate employees, such as public relations and investor relations personnel.
Respect for employee individuality and a comfortable workplace
- Respect for human rights
- We do not discriminate on the grounds of race, skin color, ethnicity, nationality, religion, creed, gender, age, sexual orientation, social status, past career history, disability, medical history, pregnancy status, marital status, etc. We also respect each other as human beings and think and act from the other person's perspective.
- Elimination of forced labor and child labor
- We do not engage in forced labor. We also do not employ children under the minimum employment age set forth by the laws of each country or region. We also only ask for original government-issued identification and personal documents with formal consent, and we eliminate any system that could lead to bonded labor.
- A comfortable working environment
- We will foster mutual understanding and respect for each individual's diverse qualities and expertise so that they can maximize their abilities.To ensure the continued development of the Meiko Group and the growth of individuals, we will create a work environment where each employee respects the other's personality and individuality and can act independently.
- Prohibition of harassment
- To prevent sexual remarks, abuse of authority, or other behavior that violates laws, regulations, or morals in the workplace, we will respect each other's personalities and always be conscious of how others feel about the words and actions we use. We will also take a firm stance against any form of harassment that disrupts the workplace culture.
- Privacy Protection
- We will not disclose information about the private lives of executives or employees that we learn in the workplace or through business operations, either inside or outside the company, without the consent of the individual.
- Healthy and safe working environment
- We will comply with labor-related laws and regulations, work regulations, and other company rules and regulations regarding personnel and employment. We will also thoroughly implement safety-first practices that consider safety and the physical and mental health of our employees, manage risks when physically demanding work is involved, and strive to create a bright and energetic workplace and improve the working environment.
- Sharing information in the workplace
- We will report, contact, and consult in a timely manner to ensure accurate decision-making through smooth and open communication in the workplace.
- Abolition of empty formalities
- We will not exchange ceremonial gifts or other formal gifts within the scope of social common sense within the company, except for exchanges on ceremonial occasions.
Reducing the negative impact on the global environment
- Environmental Considerations
- In addition to complying with all domestic and international environmental laws and regulations, we will strive to conserve resources and energy, and reduce the use of environmentally hazardous substances in order to prevent global warming and reduce the burden on the global environment at all stages, from parts procurement and product production and logistics to use, recycling, and disposal, and promote environmental conservation.We will also properly manage chemical substances that have an impact on the environment and by-products generated during our operations to prevent them from contaminating the air, soil, or rainwater.
- Promoting technological innovation
- We will strive to promote technological innovation that will enable us to reduce our environmental impact, and will actively utilize that technology.
- Raising environmental awareness and acting responsibly
- Each individual will broaden their perspective on society, actively learn about the environment, and work to raise their awareness, taking responsibility for their own environmental conservation activities.
Good corporate citizen
- Compliance with laws, regulations, company rules and policies
- All Meiko Group executives and employees will comply with all laws, regulations, company rules and policies of each country and region that are relevant to their work, and will conduct business activities honestly and ethically.
- Political or religious activities, solicitation activities
- We will not engage in political activities, ideological activities, religious missionary activities, or solicitation activities that seek to benefit individuals or specific groups within the company without the company's permission. Furthermore, we will not use the company's name or title when engaging in activities outside the company in an individual capacity.
- Coexistence with the local community
- In order to become a company that is loved and trusted by the local community, we will work closely with the local community and contribute to its cultural and economic development.
- A corporate culture that values social contribution activities
- We will foster a corporate culture in which each and every executive and employee is always conscious of contributing to society and proactively puts social contributions into practice in their own surroundings.
- Exclusion of anti-social forces
- We will sever all ties with anti-social forces that threaten the order and safety of civil society. If we receive unreasonable demands, we will work closely with external specialized agencies such as the police and respond resolutely as a company.
International business activities
- Understanding diversity
- In conducting global business activities, we will take into consideration the cultural differences of each region and will carry out our business with a full understanding and respect of the different ways of thinking that exist in each region.
- Thorough risk management
- We will identify and prevent various risks within the Meiko Group. In the event of a crisis, we will respond promptly according to established internal procedures.
- Maintaining peace and security (eliminating conflict minerals)
- We will not trade in materials, parts, products, technologies, etc., such as conflict minerals, that hinder or are likely to hinder the maintenance of international peace and security.
Thorough corporate ethics
- Violation of this Code of Conduct
- Any violation of this Code of Conduct will be subject to disciplinary action in accordance with the company regulations. If you have any doubts about whether you have violated this Code of Conduct or are unsure of your course of action, be sure to consult with your supervisor or the relevant department.
- Whistleblowing
- We have established a hotline for reporting unethical or illegal behavior in cases where the issue cannot be resolved by consulting with a supervisor or where it is difficult to do so, and we respond to reports sincerely. When responding, we ensure the anonymity of whistleblowers and take thorough measures to ensure that they are not subjected to harassment or retaliation. We will take strict action against anyone who commits harassment or retaliation, including taking personnel disciplinary action.
- Activities to establish this Code of Conduct
- We will provide regular training in the workplace and periodically review the information to ensure that it is widely known.
Customer Satisfaction and Stakeholder Trust
- Putting the highest priority on customer satisfaction
- The Meiko Group conducts business activities under the slogan of “Put Customer Satisfaction First.”
- Providing safe, high quality products and services
- Meiko always provides products and services that meet customers’ expectations and requests and satisfy customers. Meiko also develops and reviews quality policies and various regulations to evaluate products and services on an ongoing basis for the further improvement of safety, reliability and quality of products and services.
- Response to complaints and requests from customers
- We faithfully and sincerely respond to all complaints and requests from customers, and share them within the Meiko Group to utilize them in the development and improvement of our products and services. If we acquire any information on the safety of our products and services, we immediately inform it to the Quality Assurance Division of the Group’s head office and, when deemed necessary, assign the officer in charge of quality assurance as the responsible person to identify the cause and disclose necessary information to customers and associated institutions promptly and in a comprehensible manner.
- Stakeholder trust
- We maintain sound and transparent corporate activities and business management in an effort to create corporate value and continue to be a reliable company for customers, shareholders, investors, communities, etc. We disclose corporate information including the management policy or financial data appropriately and on a suitable timing to obtain accurate understanding and trust.
Pushing the Creative Bounds of Technical Development
- Improvement of state-of-the-art technology
- We promote research and development at all times, and endeavor to develop and enhance advanced technical capabilities to appropriately deal with changes in the technical environment.
- Addressing difficult challenges
- We deem all challenges we face in our business activities to be opportunities for growth of the business and of every individual, actively tackle even difficult challenges, and solve issues through constantly exerting our utmost effort.
- Protection of intellectual property
- We comply with laws and regulations on intellectual property such as the Patent Act and the Copyright Act, and strive to appropriately maintain and manage the intellectual property obtained in the course of technical development to prevent infringement. Similarly, we respect intellectual property held by others and do not conduct any act that willfully infringes it or contributes to or abets such infringement.
Fair, Transparent and Free Competition
- Fair transaction
- We maintain the transparency of the relationships with our business partners, comply with relevant laws and regulations, and conduct fair transactions in accordance with sound business practices and social norms. In our relationships with other companies in our industry, we do not engage in behavior that impedes, or is suspected to impede, free and fair competition.
- Transactions with suppliers
- We endeavor to maintain justice in our purchasing activities, ensure the utmost benefit of the Meiko Group and gain high-level trust from suppliers. We conduct faithful transactions in accordance with relevant laws and regulations and agreements, make contact with suppliers on an equal footing, make selections based on reasonable grounds, and refrain from receiving individual interest or benefit or acting upon personal feeling.
- Response to entertainment or gifts
- In order to maintain sound relationships with business partners including suppliers, we do not receive or give individual benefits in association with job duties such as entertainment or gifts that exceed the range of common sense such as ceremonial functions. We endeavor to keep business partners well informed about this attitude.
- Prohibition of insider trading
- We do not conduct stock or securities trade based on important and undisclosed corporate information. We do not solicit others such as family, friends, customers and other employees to conduct such trades.
- Appropriate management and use of corporate assets
- We endeavor to make the most of tangible assets or intangible assets such as intellectual property to enhance business results and profits. To that end, we appropriately preserve and manage group assets such as tangible and intangible assets and personal computers and networks, and use them in the pursuit of improvement of business or fulfillment of social responsibilities. We do not use them for private purposes or non-business purposes.
- Appropriate accounting treatment
- We conduct accounting procedures including bookkeeping or financial recording appropriately and faithfully. Not only officers or employees in charge of accounting and financial affairs but also all other employees comply with laws and regulations concerning their duties in order not to cause misunderstanding or keep false records.
Managing Corporate Information or Property
- Provision of fair and appropriate information
- In conducting sales activities, responding to inquiries, or providing services, we comply with the relevant laws and regulations, and never use any representation or expression with regard to quality, performance or specifications of products or services that are not true or could cause misunderstanding by customers.
- Information handling
- We pay careful attention to the handling of information based on the Information Security Policy. In order to protect customer information or information assets we hold from threats such as illegal access, disaster or crime, we implement security enhancement or other measures and raise the awareness of officers and employees for information security.
- Management of confidential information
- We appropriately manage our confidential information such as business management, or technical and product development. We do not use it for purposes other than the original intent or leak it to any third party without the approval of the company while in office and after retirement.
In order to avoid information leakage, we do not make conversation or check documents in crowded places, such as public transportation or restaurants. - Protection of personal information
- We respect the individual privacy of customers and employees of our business partners, officers and employees of group companies. We appropriately obtain, use and manage personal information. We do not use such information for purposes other than the original intent or disclose it to any third party without the consent of the relevant individual.
- Relationship with media or public statement
- We provide public information or disclose information to newspapers, magazines, television or radio stations, or the Internet or security analysts only through appropriate channels such as employees in charge of public relations or investor relations.
Respecting the Individuality of Our Employees and Making Our Workplace Better
- Respecting human rights
- We do not discriminate on the basis of race, color, ethnicity, nationality, religion, thought, belief, gender, age, sexual orientation, social status, past career, disability, medical records, pregnancy or marital status. We operate on the basis of mutual respect, and endeavor to see the other person’s perspective.
- Elimination of forced labor and child labor
- We do not conduct forced labor. We do not use the labor of children who have not reached the minimum age for employment specified in the laws and regulations of each country or region. In addition, we demand the submission of the original of publicly issued identification documents or personal documents only with the consent of the relevant person in order to eliminate the structure that leads to compulsory labor.
- Pleasant working environment
- We strive for mutual understanding in order to perform at our best and respect the diverse qualities and expertise of every individual. We try to create a workplace where the individuality and character of every individual is respected and proactive efforts can be made for the continuous development of the Meiko Group and the growth of every individual.
- Prohibition of harassment
- We respect each other’s personalities and act bearing in mind how someone feels about the words or attitudes of those around them so as not to engage in behavior that violates laws and regulations or public morals, or that constitutes behavior of a sexual nature or an abuse of power. In addition, we take a firm stance on any form of harassment that disrupts the workplace culture.
- Protection of privacy
- We do not disclose internally or externally information on the personal life of officers and employees that comes to be known in the workplace or in the course of performing job duties without the consent of the person.
- Safe and healthy working environment
- We observe labor laws and regulations, internal regulations and rules on personnel matters or employment such as working regulations. We put the highest priority on safety and mental and physical health, manage risk for physically-demanding work, and make efforts to improve the working environment.
- Sharing information in the workplace
- We conduct reporting, notification and consultation in a timely manner to enable appropriate decision making in the workplace via smooth and open communication.
- Abolishment of empty formalities
- Excluding gifts exchanged on ceremonial occasions within the scope of common sense, we do not give and take ritual gifts internally.
Minimizing the Burden On the Global Environment
- Environmental awareness
- We comply with domestic and international laws and regulations concerning the environment, endeavor to save resources and energy, and reduce the use of substances that pose a burden on the environment in every stage including during the procurement of parts, manufacturing of products, distribution, use, recycling and disposal. Our aim in so doing is to help prevent global warming, reduce the burden on the environment, and promote environmental preservation.
We carry out appropriate management to prevent chemical substances or byproducts generated by our operations that adversely affect the environment from entering the atmosphere, soil or rainwater. - Management of hazardous substances
- We strictly handle chemical or other substances that might pose a risk if emitted and ensure that they are disposed of in a safe manner. Furthermore, we provide appropriate education to persons handling hazardous substances.
- Promotion of technical innovation
- We endeavor to promote technical innovation that reduces the burden on the environment and aggressively utilize such technology.
- Enhancing environmental awareness and taking responsible action
- Individually, we pay attention to the community from a broad perspective, proactively learn about the environment to enhance awareness, and set ourselves the task of environmental preservation on our own responsibility.
Model Corporate Citizen
- Compliance with laws and regulations, and internal rules and policies
- All officers and employees of the Meiko Group comply with any and all laws and regulations, rules and internal rules, and policies of each country or region with regard to their own duties, and conduct business activities faithfully and ethically.
- Political and religious activities and solicitation
- We do not conduct political activities, proselytizing, religious activities or solicitation in pursuit of the interests of individuals or specified groups within the company without the company’s approval. We do not use the company’s name or our position in the company when acting outside the company as individuals.
- Community-based company
- We are in close contact with the local community and contribute to cultural and economic development in order to become a company loved and trusted by the local community.
- Corporate culture that puts emphasis on social engagement activities
- Building on the social awareness of each of our employees, we nurture the corporate culture that each officer or employee actively contributes to society.
- Elimination of anti-social forces
- We eliminate any and all relationships with anti-social forces that pose a threat to the order or safety of the civil society. If an inappropriate demand is made, we closely coordinate with external professional institutions such as police and take a firm stance on company-wide basis.
International Business Activities
- Understanding diversity
- When we conduct business activities on a global scale, we pay attention to cultural differences for each region, fully understand the different ways of thinking for each region, and perform our duties while respecting such differences.
- Ensuring observance of global ethics by suppliers
- We require suppliers to take action in awareness of ethics and social responsibilities such as complying with laws and regulations of the country or region where they conduct their business activities and respecting international agreements.
- Strict risk management
- We endeavor to ascertain and prevent various risks in the Meiko Group. We promptly deal with any crisis in accordance with the predetermined internal procedures.
- Maintenance of peace and safety (Elimination of conflict minerals)
- We do not trade materials, components, products or technologies that impede, or could impede, the maintenance of international peace and safety, such as conflict minerals.
Upholding Corporate Ethics
- Breach of the Code of Conduct
- Any breach of the Code of Conduct is subject to disciplinary action based on the working regulations. If a breach of the Code of Conduct is suspected or we find a difficulty in making a decision with regard to such breach, we will consult with the supervisor or responsible department.
- Whistle blowing
- A whistle blowing structure has been established to handle a whistle blower’s report of a violation of corporate ethics or illegal acts in a serious manner. Such whistle blower may face an issue that has not been resolved in consultation with his/her supervisor or experience difficulty in making such consultation. The anonymity of the whistle blower is ensured to prevent the whistle blower from abuse or reprisal. We impose strict disposition including personnel disposition on any person responsible for abuse or reprisal of such whistle blower.
- Activities to instill this Code of Conduct
- We provide periodic training in the workplace. In addition, we regularly review the Conduct to keep every employee well informed.